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David Pendered

Atlanta audit: Lax records of $128,000 gift card program likely means no sanctions likely

By David Pendered

Atlanta city departments have spent at least $128,000 on gift cards for city employees to boost their morale, and record keeping was so lax that there’s no way to tell if there were any wrongdoing, according to a new audit by the city auditor.

Some city of Atlanta employees received gift cards for purchases at Target. Credit: target.com

Some city of Atlanta employees received gift cards for purchases at Target. Credit: target.com

The audit – to be presented formally on Tuesday to the Atlanta City Council – makes two recommendations to get a handle on the situation. The responsible parties agree with the recommendations: The COO and commissioner of human resources in one instance; and the COO and chief procurement officer in the other.

The gift card program was intended to raise morale among city employees during an era when they had gone for years without raises, according to comments by city COO Duriya Farooqui that were posted on myfoxatlanta.com in October.

According to the audit, Farooqui requested the audit after she had suspended the use of cards in October. Farooqui instructed city departments to turn over all their cards to the city’s Department of Human Resources. Four departments turned in 737 cards that had a face value in the total amount of $33,875, according to the audit.

Nine out of 10 cards reviewed had a face value ranging from $25 to $100, according to the audit. Some cards were good for purchases at Macy’s or Target, others were prepaid cards from American Express or Visa.

Records are incomplete. According to the audit, not all gift cards that were purchased show up in city records: “One department, for example, reported distributing gift cards for which we found no purchase transaction.”

The city auditor found that at least $128,000 was spent on gift cards to boost employee morale during hard economic times.

The city auditor found that at least $128,000 was spent on gift cards to boost employee morale during hard economic times.

The audit, signed by city Auditor Leslie Ward, was presented Jan. 16 to Mayor Kasim Reed, who serves on the city’s Audit Review Committee; council President Ceasar Mitchell; and the council.

The council is slated to formally receive the audit Tuesday and send it for consideration to the Finance/Executive Committee. The committee already is busy with another matter spurred by a city audit – a substantive review of an economic development program that’s overseen by Invest Atlanta, the city’s development arm.

The 11-page audit on the gift-card program describes a complete lack of documentation:

  • “Department records of card distribution and use, especially before fiscal year 2012, are inadequate to account for the disposition of individual gift cards. Therefore, while we found no evidence to substantiate allegations of individual misconduct, it is not possible for us to determine whether cards were misused, nor is it possible to determine how many employees received cards as compensation or the amounts received.”

The audit notes that rules do exist to oversee the sort of gift-reward program some Atlanta departments conducted in order to bypass strict restraints on compensation during the depth of the recession:

  • “Federal and state guidelines identify gift cards as cash equivalents that should be computed as part of an employee’s taxable compensation when provided as employee recognition. Further, a charter provision restricts increasing employee compensation except by ordinance adopted and approved in the first half of the fiscal year.”

The audit indicates the various departments did not attempt to conceal their gift-card programs. The lack of a paper trail is part of the result:

  • “Departments reported that most of the cards distributed were for employee recognition. Both Watershed Management and Aviation report having used some of the gift cards in lieu of small purchase cards or petty cash to purchase food for meetings, for work crews, or for stranded travelers. Departments also used gift cards as door prizes for parties and as incentives for completing surveys. These uses would not be considered taxable compensation.”

Going forward, the audit recommends that the various gift card programs run by various departments follow best-practices of the private sector, and keep the cards in a locked safe within the Department of Human Resources. Such a program is to start in the third quarter of 2013.

The audit’s second recommendation is for the city’s chief procurement officer to determine the basis for a potential purchase card program. This assessment is to be completed in the third quarter.


David Pendered

David Pendered, Managing Editor, is an Atlanta journalist with more than 30 years experience reporting on the region’s urban affairs, from Atlanta City Hall to the state Capitol. Since 2008, he has written for print and digital publications, and advised on media and governmental affairs. Previously, he spent more than 26 years with The Atlanta Journal-Constitution and won awards for his coverage of schools and urban development. David graduated from North Carolina State University and was a Western Knight Center Fellow.


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