MARTA officers out in management reorganization

By Maggie Lee

MARTA is going to do without a chief operating officer and a chief marking and communications officer, as the new boss reorganizes the transit agency and eliminates the two positions.

The incumbents, Rich Krisak and Goldie Taylor have been let go, said MARTA communications head Stephany Fisher.

“It was 100 percent related to organizational efficiency,” said Fisher.

MARTA just hired a new general manager and CEO, Jeffrey Parker, in March.

Rich Krisak

Rich Krisak. Photo via MARTA

“It’s not uncommon for a new GM to want to come in and restructure,” said Fisher. “After being here a couple months, [Parker] took a look at it and he didn’t think that at that level we were operating very efficiently, from an operations standpoint.”

MARTA’s operations department will now report to Deputy General Manager Rob Troup. Troup himself joined MARTA in September, 2017.

“It was kind of as if Rob and Rich were doing very similar things, so we did not need both,”  Fisher said.

Krisak could not immediately be reached for comment.

Fisher also said that the move is not in any way related to news earlier this week that a MARTA train struck and killed an electrical contractor who was in a work vehicle on the tracks at Medical Center station.

“It was in the works before that unfortunate incident,” said Fisher.

And the post of chief marking and communications officer didn’t exist prior to the tenure of MARTA’s previous general manager, said Fisher.

“Jeff Parker doesn’t feel it’s something he needs,” she said. Fisher said she will report directly to him.

Goldie Taylor. Photo via MARTA

Goldie Taylor. Photo via MARTA

Taylor said via e-mail that she’s made a “long-planned” return to the Daily Beast as an editor-at-large, and has another novel coming out in October.

Taylor said in her email that she will remain grateful for her post at MARTA. “This new chapter will be inherently challenging for the agency, but I am confident that they will meet them with passion, talent and integrity. The economic growth for the region depends on our ability to connect more people in innovative ways and I think everyone from the banks of the Chattahoochee to the waters of the Potomac understands that. I have great faith in MARTA and the leadership team,” she wrote.

Maggie Lee is a freelance reporter who's been covering Georgia and metro Atlanta government and politics since 2008.

3 replies
  1. Chris Johnston says:

    I hope the new GM will deal with MARTA similar to the way Marvin Runyan dealt with the US Postal Service in 1992-1998. He eliminated two entire layers of management and 23,000 managers in total; after the elimination no one knew the managers were gone and the service ran more efficiently. He also hired more personnel who faced the customers.Report

    Reply
  2. Brainstar says:

    MARTA has never been successful, on any level. It has, on occasion, had some competent leadership at the top, but this seems to make little difference. It mirrors the City of Atlanta in the past 40 years. Dramatic changes must take place throughout both these bodies before taxpayers can realize their investments.What difference will the elimination of two executive posts make?Report

    Reply
  3. Chris Johnston says:

    I am always impressed by Transport For London (TFL), MARTA’s counterpart in London.
    TFL moves 10 times as many riders as MARTA with fewer than 5 times as many employees.
    TFL’s collected fares fund 40% of their budget, twice MARTA’s 20%.
    MARTA must become more efficient to survive.Report

    Reply

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