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UPS wins kudos for hiring efforts at new Atlanta SMART hub

By Maria Saporta
As published in the Atlanta Business Chronicle on Aug. 31, 2018

United Parcel Service Inc. (NYSE: UPS) has launched a strong partnership to hire community residents for its new UPS SMART hub facility on Fulton Industrial Boulevard.

It has been working with the Center for Working Families, the United Way of Greater Atlanta and a total of 60 nonprofits on a recruitment drive to hire people who live near the new UPS SMART hub.

“It’s really special,” said Africa Roberson, workforce development manager for the Center for Working Families. “It shows that UPS really cares about community. They really wanted to make this a blueprint and be part of the community. We’ve had a huge level of support for this.”

Natalie Hall

Fulton County Commissioner Natalye Hall addresses recent job fair for UPS Smart Hub (Special)

The UPS Community Recruitment Initiative already has had two job fairs, and it has attracted hundreds of people to each. At the most recent one, it recruited more than 500 people and 400 of them had second interviews with UPS.

Two more job fairs are planned. The next one will be on Tuesday, Sept. 11 at the Rosel Fan Recreation Center, and the last one will be Oct. 26 at the Atlanta Technical College.

“The goal is to have at least 1,000 people hired from the community through these recruitment events,” Roberson said.

After hearing about the UPS SMART hub project, Roberson met with a UPS executive to talk about a community recruitment initiative to hire people from the area. The people who will be hired by UPS will receive special training for their positions.

The new SMART hub facility is designed to provide additional capacity and handling for overall package volume throughout the Southeast. It is a ground hub that will handle the sorting and processing of packages.

The hub also includes a package center to dispatch more than 288 trucks for local delivery and provide a UPS Customer Center for retail service.

The new Atlanta Southeast Metro Automated Routing Terminal, or SMART hub, is part of UPS’s multi-year capital investment.

The facility will be 1.2 million square feet (equal to 19 football fields), and it will be able to process about 100,000 packages an hour. It will be the second-largest UPS group hub in the United States.

UPS is looking to fill 3,000 permanent jobs by November 2018. That includes 1,000 permanent part-time jobs for loaders, unloaders and sorters. Those permanent part-time positions will received competitive pay, healthcare benefits and a pension.

UPS also is looking to fill 120 management positions as well as more than 100 full-time mechanic jobs in the Automotive and Plant Engineering departments. Lastly, UPS is looking to hire 500 full-time drivers as part of this recruitment effort.

Part-time employees enrolled in college can be eligible to receive up to $25,000 in tuition assistance through the company’s Earn and Learn program.

“It’s extremely important that UPS is working with the community,” Roberson said. “Their team has been wonderful.”

Maria Saporta, Editor, is a longtime Atlanta business, civic and urban affairs journalist with a deep knowledge of our city, our region and state.  Since 2008, she has written a weekly column and news stories for the Atlanta Business Chronicle. Prior to that, she spent 27 years with The Atlanta Journal-Constitution, becoming its business columnist in 1991. Maria received her Master’s degree in urban studies from Georgia State and her Bachelor’s degree in journalism from Boston University. Maria was born in Atlanta to European parents and has two young adult children.

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