By V. Kumar, Agata Leszkiewicz, and Angeliki Christodoulopoulou Herbst With switching costs becoming progressively lower, customers in mature service industries tend to churn repeatedly, switching from one provider to the next. In turn, companies extend attractive promotional offers to win them back — until the next best offer lures them away. After the successful reacquisition […]
Tag: GSU
Posted inHigher Education, Thought Leader, Uncategorized
Georgia State University’s 2017 Year in Review
Georgia State had a momentous 2017. The news media, government leaders, and businessman and philanthropist Bill Gates, who visited the university in June, gave the university more national recognition for its efforts to increase student success. Georgia State also received recognition for its efforts in boosting social mobility, and received high rankings globally for its […]
Posted inHigher Education, Thought Leader, Uncategorized
Leaders, Beware the Pitfalls From the “Gift” of Feedback
By Nathan Bennett Chances are you have heard the expression, “Feedback is a gift.” The cliché is a salve against the sting of criticism, but what it more assuredly does is make giving bad news easier for the leader. Two lessons from extending the metaphor of feedback as a gift are worth consideration. The first […]
Posted inHigher Education, Thought Leader, Uncategorized
Closing the Financial Gap: Georgia State’s Innovative SunTrust Student Financial Management Center
Thanks to an innovative student financial center, Georgia State is closing financial gaps that can mean the difference between graduation and dropping out of college. By Jeremy Craig, Georgia State University For Kennedy Oglesby, $2,300 could have stood in the way of graduating this fall. That amount of money might seem small compared to tuition […]
Posted inHigher Education, Thought Leader, Uncategorized
Georgia State University Opens Groundbreaking New Legal Analytics Lab
By Charlotte S. Alexander, Associate Professor of Legal Studies and Director, Legal Analytics Lab If the job of a lawyer were reduced to its essential tasks, analyzing text and making predictions would be high on the list. For example, what proposed contract terms are problematic? How might a judge rule, given legal precedent and the […]
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Economic Forecast: Georgia’s Job Growth Expected to Moderate
By Rajeev Dhawan, Zwerner Chair of Economic Forecasting and director of the Economic Forecasting Center at Georgia State University’s J. Mack Robinson College of Business A strong dollar, trading partner growth woes and factors beyond American borders will continue to have a moderating impact on Georgia’s manufacturing and corporate sector gains. In the first half […]
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The Incalculable Value of a Public Research Institution
By James Weyhenmeyer The first day of a new school year is marked by excitement and expectation, and today thousands of new and returning students are buzzing through Georgia State University’s campuses from downtown Atlanta, to Decatur and Dunwoody. Yet Georgia State is not just a place where the next generation of nurses, teachers, artists […]
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It’s a Great Time to Go to the Right Law School
By Wendy Hensel Prominent voices question the value of a law degree and suggest the best and brightest should look elsewhere for satisfying careers. Students appear to be listening because law admissions have declined nationally. However, as is often the case, the truth differs from conventional wisdom. There has never been a better time to […]
Posted inHigher Education, Thought Leader, Uncategorized
A State of Good Repair: How Infrastructure Maintenance Reduces Inequality and Spurs Economic Growth
By John Gibson and Felix Rioja Policymakers on both sides of the political divide are considering expanding infrastructure-related spending. However, the exact dollar amount needed and where best to target these funds is still a subject of debate. While new projects clearly garner more attention from the press, maintenance in the form of fixing roads […]
Posted inHigher Education, Thought Leader, Uncategorized
Charter Schools: Changing Property Values in Georgia Communities
Georgia State University researchers are finding that charter schools are having an impact on property values around their communities, potentially providing increased tax revenues for local communities. Researchers dug through a vast amount of data from 2004 to 2013, covering 15 school districts and 52 start-up charter schools in Georgia. They evaluated how home sales […]
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WomenLead: How can we begin to level the playing field?
By Nancy Mansfield The statistics are well known: Women remain severely underrepresented in leadership positions, even though they now earn 60 percent of college and university degrees and are entering the professional workplace in greater numbers than ever. Somewhere along the way they get passed over, get stuck,or drop out. When they get to the […]
Posted inHigher Education, Thought Leader, Uncategorized
“I Quit!” Predicting When and Why Employees Quit
By Ashley Goreczny, Sarang Sunder and V. Kumar Rather than working employees to the point of burn-out and seeing them leave, retaining employees can save companies millions of dollars, research shows. Quitting employees represent great costs to the firm, particularly in recruitment and training. Managers need to predict, “Which of my employees is likely to […]
Posted inHigher Education, Thought Leader, Uncategorized
Creating a Digital University with Technology for Teaching and Learning
As we re-examine how we teach, Georgia State is using technology to enable new methods of instruction that can enhance learning moments in and out of class.
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Fast-Moving Change and the Scholar-Executive: The Executive Doctorate in Business
Change and adapting to change have become the norm in today’s business world. To be successful, executives need new learning and a more sophisticated understanding of the what’s, how’s and why’s than ever before.
Posted inHigher Education, Thought Leader, Uncategorized
When Immigration and Refugee Issues Abound, Georgia State Tackles Them Here And Abroad
By Anthony Lemieux and Alexandra Pauley Few issues are as pressing and challenging as the complex interplay between forced migration, immigration and security. In the global city of Atlanta, we have a unique opportunity to study the causes, consequences and responses to significant and rapid increases in forced migration and immigration more broadly. For us, […]
Posted inHigher Education, Thought Leader, Uncategorized
Diversity and Space to Innovate: Keys to Creating Georgia’s Next Generation of Entrepreneurs
Georgia State’s student diversity is a major untapped resource for generating new ways of thinking and innovation, but most of our students do not know the entrepreneur’s path to success.
Posted inRobinson School of Business, Thought Leader
Doug Rieder: A Self-Made Man Shows Today’s Students the Way
Doug Reider found success after graduating from the J. Mack Robinson College of Business, and is happy to share his success with current students.
Posted inRobinson School of Business, Thought Leader
Shocks to the system: Does your leader absorb them or make them worse?
Tough times serve as a crucible for revealing the true nature of a leader, and how he or she can handle – or not – the inevitable shocks to the system.
