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How Relationship Conflict Between New Employees and Coworkers Affects Performance

Employees need many resources, especially task-related information, to fulfill their job responsibilities. But what if conflict between coworkers makes it difficult to obtain information necessary to perform their jobs? Conflict among coworkers is immensely harmful to work performance. It impedes information flow, negatively affects the ability of employees to do their jobs and is especially […]

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The Factors Affecting Expansion of Family Businesses

Family businesses have different priorities and agendas than nonfamily businesses. Controlling owners are likely to make strategic decisions based on family interests, values, identity and social status. Qian (Cecelia) Gu of Georgia State University’s J. Mack Robinson College of Business conducted a study drawing on a sample of Taiwanese family business groups to examine how […]

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Ringing Up Goodwill Through Checkout Charity

Checkout charity, a phenomenon where cashiers or self-service technologies solicit charitable donations from customers during the payment process, is quickly becoming an established aspect of many retail and service experiences, including restaurants. It is a controversial practice, because many managers believe it is detrimental to the frontline service experience and thus hurts sales. But the […]

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Forecaster: Corporate Sector Bounce-Back Leads Georgia Job Growth

Georgia’s job additions in the third quarter nearly equaled the total job additions in the first half of 2018, according to Rajeev Dhawan of the Economic Forecasting Center at Georgia State University’s J. Mack Robinson College of Business. “In the first six months of 2018, the Peach State saw job gains of 35,600, just slightly […]

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Why We’re Training The Next Generation Of Lawyers In Big Data

By Charlotte Alexander and Anne Tucker Artificial intelligence is transforming the traditional delivery of legal services. In general terms, the set of tools broadly called “legal analytics” promises to do two things: increase the efficiency of tasks that once required substantial time and human effort, and mine masses of data to discover new insights that […]

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Which Works Better, Carrot or Stick? Implementing Effective Employee Whistleblowing Systems

By Flora Zhou, Assistant Professor of Accountancy, J. Mack Robinson College of Business, Georgia State University Firms are under increasing pressure to implement effective internal whistleblowing systems to avoid the potential Securities and Exchange Commission (SEC) investigation, fines and negative publicity associated with external whistleblowing. While firms can provide incentives to encourage internal whistleblowing, it remains […]

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Forecast: Domestic-Demand Sectors Will Drive Georgia Job Growth

Georgia’s job creation in the first six months of 2018 primarily arose from domestically driven sectors, according to Rajeev Dhawan of the Economic Forecasting Center at Georgia State University’s J. Mack Robinson College of Business. The state created 36,300 jobs in the first half of the year, lower than the last half of 2017 and […]

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Are Hedge Fund Managers’ Charitable Donations Strategic?

By Vikas Agarwal, Talmage Dobbs, Jr. Chair and Professor of Finance, J. Mack Robinson Robinson College of Business, Georgia State University There is a large body of research on individuals’ charitable giving, but the extent to which business professionals, such as hedge fund managers, strategically donate personal wealth to further their business interests has not received much […]

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Business Plan Competition Shines Spotlight on Atlanta’s Entrepreneurial Community

By Isabelle Monlouis The Atlanta metropolitan area is one of the broadest and most diverse entrepreneurial markets in the nation. Among other 2018 accolades, The ATL has been named the top city for startups that isn’t New York or San Francisco, 4th in the U.S. for the greatest average number of female-owned businesses and a […]

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Co-Chief Operating Officer Of SunTrust Banks, Inc. Elected Chair Of World Affairs Council Of Atlanta

By Claire Morton, World Affairs Council of Atlanta Hugh S. (Beau) Cummins III, co-chief operating officer of SunTrust Banks, Inc., has been elected chair of the World Affairs Council of Atlanta for a two-year term. “The World Affairs Council of Atlanta plays a critical role by providing a venue for businesses, academia and the broader […]

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High Risk, High Return? Perhaps Not: Cracking the Beta Anomaly of the Stock Market

By Scott Murray If you invest in high-risk stocks, you should expect, on average and in the long run, higher returns than if you invest in low-risk stocks, right? That’s what financial economic theory tells us, but when we looked at data on stock returns from 1963-2012, we found that portfolios containing high-risk stocks generate […]

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Delta Student Success Center Provides Growth Opportunities for Robinson College of Business Students

The new Delta Student Success Center at Georgia State University’s J. Mack Robinson College of Business unites three college units focused on ensuring students develop business communication skills, access experiential learning opportunities and connect with businesses for internships and jobs. On the 12th floor of 55 Park Place NE overlooking Woodruff Park, the Delta Student […]

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A Revolution in Legal Services: Artificial Intelligence, Machine Learning and the Law

By Anne Tucker Artificial Intelligence (AI) and the law are dominating legal headlines, a trend at least a year in the making. The facts and foci are different, but the message is clear: a revolution in legal services is underway. At the heart of the revolution are advancements in automated content review through AI to […]

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Georgia Predicted to Add Jobs, Personal Income Growth Anticipated for 2018

The continuing stock market bull run, corporate tax law changes, and other national and international factors will continue to support growth in metro Atlanta and Georgia’s large corporate activities sector, according to the latest report from the Economic Forecasting Center at Georgia State University’s J. Mack Robinson College of Business. The forecast, released Feb. 28, […]

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Are You Back for Good or Still Shopping Around? Predicting Customer Churn

By V. Kumar, Agata Leszkiewicz, and Angeliki Christodoulopoulou Herbst With switching costs becoming progressively lower, customers in mature service industries tend to churn repeatedly, switching from one provider to the next. In turn, companies extend attractive promotional offers to win them back — until the next best offer lures them away. After the successful reacquisition […]

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Leaders, Beware the Pitfalls From the “Gift” of Feedback

By Nathan Bennett Chances are you have heard the expression, “Feedback is a gift.” The cliché is a salve against the sting of criticism, but what it more assuredly does is make giving bad news easier for the leader. Two lessons from extending the metaphor of feedback as a gift are worth consideration.  The first […]

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Georgia State University Opens Groundbreaking New Legal Analytics Lab

By Charlotte S. Alexander, Associate Professor of Legal Studies and Director, Legal Analytics Lab If the job of a lawyer were reduced to its essential tasks, analyzing text and making predictions would be high on the list. For example, what proposed contract terms are problematic? How might a judge rule, given legal precedent and the […]

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Economic Forecast: Georgia’s Job Growth Expected to Moderate

By Rajeev Dhawan, Zwerner Chair of Economic Forecasting and director of the Economic Forecasting Center at Georgia State University’s J. Mack Robinson College of Business A strong dollar, trading partner growth woes and factors beyond American borders will continue to have a moderating impact on Georgia’s manufacturing and corporate sector gains. In the first half […]

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What Should I Do With My Life? Finding Work Worth Doing

By Tom Conklin Hate your job? Betting friends that your job actually stops time? Maybe you are not working in your “calling.” Having a calling is the idea that we participate in the work that we were built for. Thinkers and theologians have suggested a calling is wherever we find our occupational self that serves […]

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