By David Pendered
Even on the second round of bids, concessionaires who want a concessions contract at Atlanta’s airport had lots of questions about the process.
In fact, vendors submitted 157 questions. These questions provide a glimpse into the secret world of contracting that spans from local restaurants to global giants of the concessions industry.
The queries submitted by vendors indicate the level to which they are struggling to manage their way through the massive procurement process in a climate of heightened security and immigration compliance. In addition, some questions try to pry open the proposals that were rejected, possibly to learn more about the competition’s plans.